Why We Use Information
We use personal data to respond to enquiries, manage bookings, confirm dates and route suitability, arrange meeting and return details, process payments, provide guided excursions, handle customer support, maintain records, improve website performance, and meet legal or accounting obligations. We may also use limited information to adapt routes for weather or access conditions and to communicate practical updates about the service.
Each processing activity is tied to a specific operational need.
Service Providers and Partners
We may share information with payment processors, website and IT service providers, booking administration tools, and professional advisers who support our operations. Where a third party handles data on our behalf, it is expected to use the information only for the agreed purpose and to apply appropriate safeguards.
Operational partners receive only the information needed for their role.
Legal Disclosures
We may share personal data with courts, regulators, law enforcement, or other authorities when required to comply with law, enforce our rights, protect our business, or respond to a lawful request. We may also disclose information where necessary to prevent fraud, misuse, or security incidents.
We disclose information to public authorities only where a lawful requirement applies.
